Terms & Conditions

Detailed below are the Terms and Conditions which apply to all transactions on the BigWell Fly Fishery website. When you place an order it confirms that you accept all of the Terms and Conditions which are listed below.


All product prices are shown in UK Pound Sterling and are exclusive of delivery.


All products are subject to availability and may be withdrawn at any time. If we are not able to complete your order due to out of stock product(s) you will be given a refund within 3 working days. BigWell is not obliged to offer any additional compensation due to any disappointment and upset suffered by this.


All images on the BigWell Fly Fishery website are taken by ourselves or our suppliers. Please ask us permission before using any of our pictures. Please be aware that occasionally colours and designs of products may vary.

Product Details

All products on the BigWell Fly Fishery website are brand new and unopened unless stated otherwise on the individual product descriptions. We try to give you as much information as possible about every product that we sell; however, if you would like to know more about certain products etc please email us and we will try to help you out. info@bigwellflyfishery.co.uk

Overseas Delivery

We are more than happy to ship abroad. Please email us a list of the products you'd like to order and which country they will be sent to, then we'll work out the postage charge for you. info@bigwellflyfishery.co.uk

Dispatching Orders & Delivery

We aim to dispatch all orders within 2 working days however it's usually a lot sooner. All orders will be dispatched via Royal Mail or UK Mail. We cannot be held responsible for any lost or damaged orders; however we will try and help you out as much as possible. Please ensure that all details of your order and postal address are correct before submitting your order as BigWell Fly Fishery cannot be held responsible for incorrect addresses entered as a delivery address. We reserve the right to decline any order.


All products being returned to BigWell Fly Fishery must be returned to our store within 10 days, all returns will be refunded excluding our delivery charge within 3 working days.


We believe it’s important to keep your personal information confidential which is why we have created a Privacy Policy.



We respect the privacy of your email accounts.

Your details will not be passed to any organization outside of BigWell Fly Fishery unless stated otherwise.



If you would like access to all information we hold about you, you can obtain it by writing to BigWell Fly Fishery.



If you have any further questions regarding BigWell Fly Fishery Privacy Policy please contact us. 01600 772904